• Home
  • Terms and Conditions

PANORAMIC HOLIDAY LIMITED

By using the Website Services, you agree to these conditions. Please read them carefully

Terms and Conditions

Welcome to the Payment Gateway System of Panoramic Holidays Ltd. (hereinafter referred to as ‘PHL’) having Magic Holiday Brand, a Company incorporated under the provisions of the Companies Act, 1956 having its registered office at Aman Chambers, 4th Floor, Opposite New Passport Office, Veer Savarkar Road, Prabhadevi, Mumbai– 400 025 (which expression shall unless it be repugnant to the context or meaning thereof be deemed to mean and include their successors and assigns).

Payment Options

Online Card Payments

For the convenience of Magic Holiday Members all Visa, Master and American express Card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction. Atom Technologies Ltd. who has provided the Payment Gateway System, as a PCI DSS Certified Company, uses the latest 128 bit encryption technology and other sophisticated methods to protect your credit card information. You can book your product using SSL encryption (Secured Socket Layer, the internet standard for secure transactions). In fact, transacting online with a credit card at the Website is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that Panoramic Holidays Ltd. offers you the highest standards of security currently available on the internet so as to ensure that your transaction is private, safe and secure. If the payment on the credit card is declined for some reason, the Customer can deposit a Cheque of the Membership Fees at the nearest office of Magic Holidays list of which is available on the website; else, your Magic Holiday membership request is liable to be cancelled.

Magic Holiday does not collect or store customer Credit Card or bank account information. In case of Credit Cards, you will be transferred to a secure payment gateway where you can enter your Credit Card details. The payment gateway authenticates the transaction; Magic Holiday will receive the payment confirmation/credit from payment gateway provider in next 3-4 working days and then after we would credit member/non members account for respective payment type.

Internet Banking

If you have an account with any of the below mentioned banks, then you can pay for your order through respective bank's net banking options and the amount will be automatically debited from your account. "www.magicholidays.info processes the payments through an online gateway system which enables safe and secure transaction. Panoramic Holidays Ltd. is not responsible for any inconvenience caused due to Payment Gateway provided by Atom Technologies Ltd., which has PCI-DSS certification which indicaPHL that the Payment Gateway is safe and secure.

For Internet Banking / Debit Cards, you would be transferred to the relevant bank website where you are required to enter you Internet Banking login and password or your Debit Card details. Magic Holiday will receive the payment confirmation/credit from payment gateway provider in next 3-4 working days and then after we would credit member/non members account for respective payment type.

Kindly find below list of banks we support on Net Banking:

  • State Bank of India
  • State Bank of Bikaner & Jaipur
  • State Bank of Hyderabad
  • State Bank Of Mysore
  • State Bank of Travancore
  • Bank of India
  • Central Bank of India
  • Corporation Bank
  • IDBI Bank Ltd
  • Indian Bank
  • Indian Overseas Bank
  • Union Bank of India
  • Axis Bank Ltd
  • HDFC Bank Ltd
  • IndusInd Bank Ltd
  • Kotak Mahindra Bank Ltd
  • YES Bank Ltd
  • ICICI Bank Ltd
  • Citibank N.A.
  • Deutsche Bank AG
  • City Union Bank Ltd
  • The Federal Bank Ltd
  • The Jammu and Kashmir Bank Ltd
  • Karnataka Bank Ltd
  • The KarurVysya Bank Ltd
  • The Lakshmi Vilas Bank Ltd
  • The South Indian Bank Ltd
  • Development Credit Bank Ltd
  • Canara Bank
  • Catholic Syrian Bank Ltd
  • Dhanlaxmi bank Ltd (In process)

Website and Online Services Terms of Use

By using the Website Services, you agree to these conditions. Please read them carefully.

If you use any of the Website services, features and tools, you will be subject to guidelines, terms and agreements applicable to the Website and Magic Holiday Membership Rules. By mere use of the Website, you shall be contracting with PHL, these terms and conditions constitute your binding obligations, with PHL and you undertake not to dispute the same.

All services and information displayed on the Website constitute an "invitation to offer and for Pvt. Circulation". Your request for Magic Holiday Membership constitute PHL your "offer", which shall be subject to the terms and conditions as listed below and Magic Holiday Membership Rules. PHL reserves the right to accept or reject your offer. Our acceptance of your request will take place upon allotment of Magic Holiday Membership Number to you. No act or omission of the Website prior to the creation of Magic Holiday Membership Number shall constitute acceptance of your offer by PHL.

Membership Eligibility

Use of the Website is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents, etc. are not eligible to use the Website. If you are a minor, i.e. under the age of 18 years but at least 13 years of age you may use this Website only under the supervision of parents or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you, if they are registered users.

PHL reserves the right to terminate your membership and refuse to provide you with access to the Website if PHL discovers that you are under the age of 18 years. The Website is not available to persons whose membership has been suspended or terminated by PHL for any reason whatsoever unless otherwise specified, the materials on this Website are directed solely at those who access this Website from India. Those who choose to access this Website from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. PHL will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India. Except where additional terms and conditions are provided which are for Magic Holiday Member, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of PHL you agree to be bound by the Terms and Conditions.

We are not liable for any service if on line payment is made on last moment or on day on which PHL is not working.

Normal refund within 90 days if Customer approaches PHL directly.

Account and Registration Obligations

"Your Information" is defined as any information you provide to us in the registration process, in the complaints and feedback area or through any e-mail feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Website, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. PHL shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately through the address provided below. If PHL has reason to believe that there is likely to be a breach of security or misuse of the PHL Website, we may require you to change your password or we may suspend your account without any liability to PHL.

You also agree to:

  1. Provide true, accurate, current and complete information about yourself as prompted by Magic Holiday Membership/ registration form (such information being the "Registration Data")
  2. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if PHL has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, PHL has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Website. We are not liable for any service if on line payment is made on last moment or on day on which PHL is not working.

Normal refund within 90 days if Customer approaches PHL directly.

Pricing Information

While PHL strives to provide accurate and correct information about the Magic Holiday Membership, fees, Rules and terms & conditions etc., typographical errors may occur. Such details are subject to change without notice. In the event that a type of Magic Holiday Membership is listed with some incorrect information or incorrect membership fees due to an error, PHL shall have the right, at its sole discretion, to refuse or cancel any Membership request for that scheme. In the event that an Magic Holiday Membership is mispriced, PHL may, at its discretion, either contact you for instructions or cancel your request and notify you of such cancellation. In such a case your offer will not be deemed to have been accepted and the PHL shall have the right to modify the membership fees and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel your request and notify you of such cancellation. In the event that PHL accepts your order the same shall be debited to your credit card account and duly notified to you by e-mail that the payment has been processed. The payment may be processed prior to the activation of your Magic Holiday Membership that you have requested. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.

Payment

All payments must be received by us prior to activation of membership We accept payment by net-banking, credit card, debit card, Cheque. EMI facility is also available with us

Shipping of Membership Kit

We will arrange for shipment of the Membership Kit to your address mentioned in the membership form. PHL shall not be liable for any delays in the shipments. You will be govern by the Magic Holiday Membership Rules and any amendment thereto at any time during the Membership period.

Cancellation of Membership request by the Website

PHL reserves the right, at its sole discretion, to refuse or cancel any membership request for any reason. Some situations that may result in your order being cancelled include cancellation of that that particular scheme/ membership, inaccuracies or errors in Memebrship details or fees payable, or any problems identified by PHL. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your request is cancelled or if additional information is required to accept your request. If your request is cancelled after your net banking /credit card /debit card / has been charged, the said amount will be reversed back in that respective Account.

Cancellations by the Customer

In case we receive a cancellation request from new customer within 10 days of their placing a request for Magic Holiday Membership PHL will cancel the membership and refund the membership fees deposited by them after deducting there from such charges as applicable. The customer agrees and undertakes not to dispute the deductions made by PHL and accept the decision regarding the cancellation and the amount refunded.

Refund

Processing of refunds

Refunds, wherever applicable, will be processed by reversing the mode of payment. For example, refunds of credit card transactions will be processed by reversing the payment to the credit card only. The normal time for such refunds to reflect in your account is 12-15 working days.

Credit Card Details

You agree understand and confirm that the credit card details provided by you for Magic Holiday Membership on the Website will be correct and accurate and you shall not use the credit card, which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details on the Website. Further, the said information will not be utilized and shared by the Website with any of the third parties unless required for fraud verifications or by law, regulation or court order. PHL shall not be liable for any credit card fraud. The liability for use of a card fraudulently shall be on you alone and the onus to 'prove otherwise' shall be exclusively on you. PHL as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the pre-set limit mutually agreed by us with our acquiring bank from time to time.

Fraudulent /Declined Transactions

PHL reserve the right to recover such charges, damages, lawyers' fees etc. from persons using the Website fraudulently. PHL reserves the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Electronic Communications

When you visit the Website, talk to our customer care or send e-mail(s) to us, you are communicating with us electronically or telephonically. You consent to receive communications from us electronically or telephonically. We can communicate with you by e-mail, telephone, or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically or telephonically satisfy any legal requirement that such communications be in writing.

You Agree and Confirm

  1. You are bound by the terms & conditions of this website and Magic Holiday Membership Rules.
  2. That you will use the services provided by PHL/Website, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Website and transacting on the Website.
  3. You will provide authentic and true information in all instances where such information is requested of you. Website reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Website has the right in its sole discretion to reject the registration and debar you from using the Services of Website and / or other affiliated Websites without prior intimation whatsoever.
  4. That you are accessing the services available on this Website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Website.
  5. That the personal details like address, email, contact nos. etc. should be correct and proper in all respects.
  6. That before placing a request for Magic Holiday Membership you should read the Magic Holiday Membership Rules. By placing a membership request you agree to be bound by the Magic Holiday Membership Rules and terms and conditions of this website.

You shall not use the Website for any of the following purposes:

  1. Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  2. Transmitting material that encourages conduct that constitutes a criminal offence results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  3. Gaining unauthorized access to other computer systems.
  4. Interfering with any other person's use or enjoyment of the Website.
  5. Breaching any applicable laws.
  6. Interfering or disrupting networks or websites connected to PHL.
  7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the PHL.

Modification of Terms & Conditions of Service

PHL may at any time modify the Terms & Conditions of Use of the Website or of Magic Holiday Membership without any prior notification to you. You can access the latest version of the User Agreement at any given time on the Website. You should regularly review the Terms & Conditions on the Website. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Website.

Governing Law and Jurisdiction

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Mumbai. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who shall be appointed by PHL and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. Both the Parties shall share the expenses of Arbitration.

Reviews, Feedback, Submissions

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to PHL on or by this Website or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, the "Comments") shall be and remain the Website property. Such disclosure, submission or offer of any Comments shall constitute an assignment to PHL of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, the Website owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. The Website will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. PHL is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". PHL does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Website. You grant PHL the right to use the name that you submit in connection with any Comments. You agree not to use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify PHL and its affiliates for all claims resulting from any Comments you submit. PHL and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

Copyright & Trademark

PHL and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of the Website or any third party's intellectual property rights. All rights, including copyright, in this Website are owned by or licensed to PHL. Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of PHL. You may not modify, distribute or re-post anything on this Website for any purpose. The Website names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Big Shoe Bazaar India Ltd. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Website. Access to this Website does not authorize anyone to use any name, logo or mark in any manner. References on this Website to any names, marks, products or services of third parties or hypertext links to third party WebsiPHL or information are provided solely as a convenience to you and do not in any way constitute or imply Website endorsement, sponsorship or recommendation of the third party, information, product or service. PHL is not responsible for the content of any third party websiPHL and does not make any representations regarding the content or accuracy of material on such websiPHL. If you decide to link to any such third party WebsiPHL, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website is the property of PHL or its suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by PHL ,one of its affiliates or by third parties who have licensed their materials to the Website and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of PHL and is also protected by Indian and international copyright laws.

Objectionable Material

You understand that by using this Website or any services provided on the Website, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that to the fullest extent permitted under applicable law, PHL and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

Indemnity

You agree to defend, indemnify and hold harmless PHL, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to the Website or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

Termination

This User Agreement is effective unless and until terminated by either you or the Website. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Website. PHL may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Website, such termination will be without any liability to PHL. Upon any termination of the User Agreement by either you or the Website, you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under the User Agreement or otherwise. PHL's right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.

Limitation of Liability and Disclaimers

The Website is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Website. The Website provides content from other Internet websites or resources and while PHL tries to ensure that material included on the Website is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Website will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. This disclaimer constitutes an essential part of this User Agreement.

To the fullest extent permitted under applicable law, PHL or its suppliers shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website, its services or this User Agreement. Without prejudice to the generality of the section above, the total liability of PHL to you for all liabilities arising out of this User Agreement is in tort or contract is limited to the value of the product ordered by you. PHL, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, current-ness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted. Consequently, PHL assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website; and/or any interruption or errors in the operation of the Website.

Website Security

You are prohibited from violating or attempting to violate the security of the Website, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, "flooding," "spamming," "mail bombing" or "crashing;" (d) sending unsolicited e-mail, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. Violations of system or network security may result in civil or criminal liability. PHL will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website other than the search engine and search agents available from PHL on this Website and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

Entire Agreement

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constituPHL the entire agreement between you and PHL with respect to PHL website/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and the Website with respect to the Website/services. PHL's failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. We may change this T & C from time to time.

© Magic Holidays 2013

close x

explore our locations

Stunning locations to choose from across the world, each set in exclusive pre selected locations for optimum leisure and relaxations.